1. Why Strong Login Matters
Your Coinsquare login is more than just access—it’s the key to your crypto holdings, personal info, and financial actions. Weak passwords, phishing scams, or lack of extra security layers can expose you to hacks or unauthorized withdrawals. Thankfully, Coinsquare provides tools and guidance to keep your account protected. Understanding and using them well gives you both peace of mind and stronger safety.
2. Two-Factor Authentication (2FA): How It Works & How to Enable
What is Coinsquare’s 2FA
Coinsquare uses Time-Based One Time Passwords (TOTP) as its 2FA method. Once enabled, every login requires your password **and** a 6-digit code generated by an authenticator app (Google Authenticator, Authy, Microsoft Authenticator). The code refreshes every 30 seconds. :contentReference[oaicite:0]{index=0}
Step-by-Step: Turn On 2FA
- Sign in to Coinsquare via desktop or mobile app. :contentReference[oaicite:1]{index=1}
- Go to Settings → Security → 2-Step Verification. :contentReference[oaicite:2]{index=2}
- Choose your authenticator app (Google Authenticator, Microsoft Authenticator, Authy etc.) to generate the 2FA codes. :contentReference[oaicite:3]{index=3}
- Scan the QR code (or enter the setup key manually) in your chosen authenticator. :contentReference[oaicite:4]{index=4}
- Enter the 6-digit code from your authenticator app to verify and complete setup. :contentReference[oaicite:5]{index=5}
Disabling or Changing 2FA
If needed, you can disable 2FA via your security settings—but note that disabling 2FA triggers a 7-day withdrawal wait period as a security precaution. If you cannot log in, contacting Support is required. :contentReference[oaicite:6]{index=6}
Tip: Leave 2FA enabled at all times—especially for sensitive actions like withdrawal or changing account settings. Even if it seems inconvenient, it’s one of your strongest protections.
3. Anti-Phishing: Spotting & Avoiding Scams
Phishing Risks You Should Know
Phishing attacks try to trick you into giving away login credentials, 2FA codes, or personal data by using fake emails, cloned websites, or impersonating support. Coinsquare has published thorough guides to help users detect these tricks. :contentReference[oaicite:7]{index=7}
Coinsquare’s Anti-Phishing Measures
- Always verify the URL: the official domains include
coinsquare.com and app-new.coinsquare.com. Bookmark them. :contentReference[oaicite:8]{index=8}
- Use authentic communication channels: Coinsquare staff will never ask you for your password, 2FA codes, or for remote access. § If someone claiming support does so, it’s a red flag. :contentReference[oaicite:9]{index=9}
- Enable strong passwords and do not reuse them elsewhere. :contentReference[oaicite:10]{index=10}
- Be wary of urgency or pressure: "verify now", "click this link", or similar messaging in emails or texts may indicate phishing. :contentReference[oaicite:11]{index=11}
Coinsquare will never send emails or messages that ask you to share your 2FA code or password. If you receive such a request, stop and report it. :contentReference[oaicite:12]{index=12}
4. Best Practices for Locking Down Your Login
- Choose a password with at least 12+ characters, mixing letters, symbols, numbers. Avoid common phrases. :contentReference[oaicite:13]{index=13}
- Use an authenticator app (TOTP) instead of SMS for better security. :contentReference[oaicite:14]{index=14}
- Secure your email: if it is compromised, attackers can reset other accounts. Consider enabling security on the email account itself. :contentReference[oaicite:15]{index=15}
- Keep your devices updated (OS, apps, browser). Outdated software can have vulnerabilities.
- Avoid using public WiFi or untrusted devices when logging in. :contentReference[oaicite:16]{index=16}
- Review login activity or account notifications regularly—if you see something you didn’t initiate, act fast.
- Store backup codes or recovery methods securely, in case you lose access to your authenticator app.
5. What to Do If Something Goes Wrong
Can’t Access Your 2FA or Device Lost
If you lose your phone or lose access to your authenticator app, contact Coinsquare Support. You may need to provide identity verification. Be sure to keep your recovery info up to date. :contentReference[oaicite:17]{index=17}
Notice of Data Breaches & Proactive Steps
Coinsquare had a data breach exposing certain personal data (names, emails, addresses, etc.), but not passwords or crypto assets in cold storage. They advised users to change passwords, enable 2FA, and review account credentials. :contentReference[oaicite:18]{index=18}
Account Recovery Support Channels
- Use the official support request form via Coinsquare’s Help Center. :contentReference[oaicite:19]{index=19}
- Provide verified identity if required (ID, proof of address). :contentReference[oaicite:20]{index=20}
- Withdrawals or certain actions may be delayed if security settings were recently changed (e.g. 2FA disabled). :contentReference[oaicite:21]{index=21}